Managed Wireless Services

Atlantic Technology Group (ATG) is a premier provider of an extensive suite of lifecycle programs for the wireless/mobile computing professional. 

Our Programs enable ATG to assist our clients in the total lifecycle involved in the deployment and support of wireless data technology. Our vision of the lifecycle stages involved in deploying and supporting mobile/wireless in the enterprise are procurement, deployment, on-going support and technology retirement.

The following depicts the suite of lifecycle Programs that ATG provides:

Procurement

• Multi-carrier relationship for both Voice & Data
• Porting
• Carrier and device selection
• Low cost refurbished devices
• Plan selection
• Accessories via web interface

Deployment

• Implementation support w/ BES and Good Link
• Staging & Customization services
• Custom software loads
• Project management
• Inventory management
• Hot spares program

Support

• Break/Fix Repair
• Reduction of In-Building coverage issues
• Device insurance
• Software tools to enable device management

Technology Refresh

• In-House BuyBack Program
• Data Cleansing
• Reporting for Carrier Reconciliation

These capabilities enable ATG to function as a total solution provider to our clients. Clients have the option of engaging with ATG on an a-la-carte basis. The more areas in which we are engaged allow us to have a positive impact on reducing cost and improving service levels that are associated with wireless data.

ATG is the only service provider in the country for many of the services listed above. For example, we are the only provider of break/fix repair services for the BlackBerry.

ATG is a single point of contact of nationally managed Lifecycle Programs that help to optimize the wireless network selection process, and facilitate the cost effective procurement, activation, and eventual asset retirement of Wireless Wide Area Data and Voice Solutions for enterprise clients.

Key manufacturers of Wireless Data and Voice Products that we support include:
Research in Motion (Blackberry)
Handspring (Treo)
Palm
HP
Sierra Wireless
Nokia
Motorola
Samsung
and Microsoft.

ATG has also established partnerships with key independent software vendors. These companies can facilitate extensibility of wireless solutions beyond e-mail into areas such as document management, CRM (sales force automation, field service), finance, legal and others.

Contact your Sales Executive in order to receive a more in-depth discussion of these capabilities.