ATG “Buyback” Program Overview

Atlantic Technology Group (ATG) has developed a customized program to assist our clients in recovering the remaining value on their legacy wireless & mobile devices. This program will facilitate the transition to newer, more reliable equipment.

-The ATG buyback program will provide our clients with the following benefits;

-Recover remaining economic value on legacy devices.

-Peace of mind that your devices have been recycled in a responsible fashion.

 -Data Cleansing. ATG can provide peace of mind that your confidential information has been removed from retired devices.

 -Focus on your core IT tasks. Our services allow your IT department to focus on your core competencies.

Improve Serviceability of Devices. At this point all of these legacy devices are out of warranty. Break/Fix service on these devices is a slow and expensive process. Displacing this equipment with new devices that are under warranty makes this problem go away.

Atlantic Technology Group is a proven company with a great deal of expertise in wireless & mobile technology. One of our unique capabilities is to “Enable” the refresh of old technology. We have established IT retirement processes that will support a buyback initiative.

What you need to participate

In order to participate in this program you need to follow the steps below:

-Reach out to ATG sales and get the most current buyback prices for you legacy equipment.

-De-commission your old equipment

-Follow the return instructions in order to send the old devices back to ATG.

What we do

As part of this program ATG will provide the following services:

-Provide price quote for market value of legacy equipment.

-Receive back legacy equipment.

 -Inventory, test and audit of equipment received. Provide discrepancy report back to client if applicable.

 -Payment to client within 4 to 6 weeks of receipt and acceptance of old devices.

Frequently Asked Questions

· Question:  What if my device types are not listed ?

Answer: We can establish a Buyback Program  for almost any  type of equipment. Please contact us (301-330-6260 x 510) for a custom quote

· Question: What steps should  I take to return  legacy devices ?

Answer:  The first step to be taken is to insure that the service plans on all devices have been cancelled with the carrier.  After cancellation of the service plans, the  client should follow the return instructions that are emailed to them.

· Question: I have accounting issues that prevent  us from taking “buyback”  checks.  Are there  any alternatives ?

Answer: Yes. We can make the check out to their carrier and reference your account number , this payment will then appear as a credit on your account.  A second option is we can issue a store credit from our accessory webstore - www.ATGSTORE.COM

· Question:  When will  I receive my  buyback payment ?

Answer:  ATG will issue a check within 4–6 weeks after receipt of the  old devices.

· Question: How do I identify my models ?

Answer:  Typically the model number will be visible on the front of the  device.  Most model numbers are  on the back of the unit underneath of the battery.

· Question:  I am very busy and do not have time to  inventory the equipment. Can you inventory the equipment and tell me what we have?

Answer:  Yes, we can inventory the equipment for you and provide you with a listing of what was submitted to ATG.  There is no additional charge for this service.

· Question: How do I handle personal information on my devices ? 

Answer: You have a several different options.  The first option is that you can take ownership for  removing any confidential information from your devices. Obviously the cost for this option is simply your organizations time and energy.  A second option is to utilize ATG’s data cleansing service to engage them to wipe all  information from your devices.  The cost for ATG’s data cleansing service is $7.50 per device.

· Question: If I elect to have ATG cleanse the data from my devices what can I expect ?

Answer: ATG’s device cleansing process will provide complete data cleansing for both the memory in the device and any SD memory cards that are  installed.  ATG will provide your organization a listing of all of the devices on which this service was performed and provide a certificate of cleansing for your records.

Pricing Assumptions

· Returned units are to be in good working order and need to be complete. Any incomplete configurations will be prorated. Normal wear has occurred – screen issues will make the unit ineligible for return.

· Payout on the devices will be reflective of the price grid that is in effect when ATG receives the equipment.